Frequently Asked Questions
Public Box Office access is available from 12 p.m.–6 p.m., Tuesday–Saturday through the doors located near the main entry plaza on the northeast side of the building. All other access into The Lincoln Center is restricted and limited to those attending a ticketed or scheduled event.
All persons entering The Lincoln Center three years of age and older must wear a mask regardless of vaccination status per the Public Health Order as issued by Larimer County. This includes patrons, volunteers, staff and vendors who may be entering to attend performances, meetings, weddings or events.
Your health and safety are important to us! We want to assure you that we have implemented changes to our operational plans and procedures so that The Lincoln Center meets all current public health orders and guidelines. Click here to see a list of the health and safety measures we are implementing to keep you and our community safe as we welcome you back
Bar service will be available at all performances presented by The Lincoln Center; these are indicated as LC LIVE presented performances on our website. Additionally, many performances and events that take place at The Lincoln Center are presented by private producers and organizations. At their own discretion, these event organizers may determine availability of bar service. Patrons may unmask when actively consuming food or beverages where permitted in the venue. Please be aware that drinking fountain usage is currently suspended until further notice.
We guarantee that you will receive a full refund for any LC LIVE show that might be cancelled. Click here to see a full list of 2021–22 LC Live shows. In addition, package purchasers can exchange from one 2021–22 LC LIVE show into another with no added fees with at least 24 hours’ notice. Single show purchasers can exchange from one 2021–22 LC LIVE show into another for a $5 fee. Any difference in pricing for new tickets is due at the time of exchange.
The Lincoln Center is making every effort to ensure we provide the same level of service to which our patrons are accustomed. If any LC LIVE show cannot proceed with the same level of service as The Lincoln Center has offered in the past, which includes seating all of our loyal series package purchasers and offering the community the same number of Big Deal seats and ADA designated seats, the performance will be cancelled.
Our industry has been dramatically impacted by the pandemic. Your continued support means more now than ever before! Please consider showing your support with a ticket or package purchase. If you do not wish to purchase tickets, instead please consider donating to The Lincoln Center Support League. Your support is critical in ensuring that the performing arts, culture and creativity remain a vibrant part of our Northern Colorado community. You can donate by contacting our Box Office at 970.221.6730 from 12 p.m.–6 p.m., Tuesday–Saturday.
The Lincoln Center is equipped with 2D ticket scanning equipment. This means, when you order tickets and select the Mobile delivery option, your tickets can be validated directly from your phone — no more printing tickets or standing in line long Will Call lines. Also with Mobile Delivery, you can email specific tickets to other guests in your party, allowing them to gain entry to the show even when you aren’t able to meet-up beforehand. It’s all about convenience!
If you love having traditional tickets in hand, or want to use the Print@Home function, those options are still available. Mobile Delivery may not be available for all shows, including offsite events. Please call the Box Office at 970-221-6730 with any questions.
The Lincoln Center policy requires a ticket in hand for every person entering our theatre. This includes babes in arms. Theatre capacity is important to track as it is limited, and we can only have one person in the theatre for each seat, even if the seat is not occupied by the infant. Some of the Center's productions offer complimentary tickets for infants, and others require a full-priced or discounted ticket. This policy is set by each promoter who uses our theatre. Please inquire with the Box Office at 970-221-6730 or check the show page on the website for specific info about your show.
Exchanges are limited to the same promoter of your current show tickets, and if available, cost $5 per order. Any exchanges must be completed at least 24 hours prior to the time on your current show tickets. Any cost difference is due at the time of the exchange, and any remaining amount as a result of the exchange is non-refundable. Please call the Box Office at 970.221.6730 to find out if your tickets are exchangeable.
The Lincoln Center is committed to providing a wide range of accessibility features, and can accommodate most unique requests with advance notice. Call the Box Office at 970-221-6730 for additional information. An elevator is available to access upper seating from the 2nd floor lobby. Accessible seating is available in Row O of the Performance Hall, and Row D of the Magnolia Theatre. Additionally, there are no stairs to any of the seats in the Orchestra sections of the Performance Hall. Every exterior entrance is accessible. Parking spaces for those with handicap placards are located in the south lot, Mulberry Pool lot, as well as in several spaces. We also offer a T-Coil hearing loop in each of our performance & conference spaces, as well as assisted listening headsets for the Performance Hall, at coat check.
Public Parking is available in The Lincoln Center lot at the corner of Mulberry and Meldrum, as well as the Mulberry Pool lot just west of The Lincoln Center. Please see our parking map for locations of parking in proximity to The Lincoln Center. Please note that signed lots east of The Lincoln Center that are posted as no parking are strongly enforced and those in violation will be towed.
The Lincoln Center welcomes all of your favorite outfits – from jeans to evening gowns and everything in between. We embrace the spirit of “Colorado Casual” and encourage our guests to dress comfortably, whether that means your holiday best, or your rock & roll vest.
While we love seeing your selfies & group photos posted online, we ask that you limit your shots to areas outside of the performance spaces. The Lincoln Center requests that you turn off all mobile and electronic devices before a show begins. Photography and video recording is prohibited during all performances, unless a pre-show announcement is made from the stage indicating otherwise.