Frequently Asked Questions

Is The Lincoln Center open?

Public Box Office access is available from 12 p.m.–6 p.m., Tuesday–Saturday through the doors located near the main entry plaza on the northeast side of the building. All other access into The Lincoln Center is restricted and limited to those attending a ticketed or scheduled event.

Are there safety requirements for entry into The Lincoln Center?

Yes, for the safety of our community, everyone entering the facility must follow City of Fort Collins requirements:

- Do not visit this establishment if you have a cough or a fever.
- Visitors should stay 6 feet away from others.
- All visitors are required to wear a cloth face covering or mask.

Please note, public Box Office access is located at the main entry on the northeast side of the building. All other access into The Lincoln Center is restricted and limited to those attending a ticketed or scheduled event.

Are face coverings or masks required for patrons?

Yes, face coverings or masks must be worn by patrons, employees, vendors, event attendees, and any other member of the public at all times.

What health and safety measures are being implemented at The Lincoln Center to keep patrons safe?

Your health and safety are important to us! We want to assure you that we have implemented changes to our operational plans and procedures so that The Lincoln Center meets all current public health orders and guidelines. Click here to see a list of the health and safety measures we are implementing to keep you and our community safe as we welcome you back

Will social distancing measures be implemented in the restrooms?

Our restrooms will operate with physical distancing for stall, urinals and sinks. We will utilize a “one-in, one-out” system when restrooms are expected to reach capacity.

Will drinks and snacks be available at events or at the bars?

Our in-house hospitality services are temporarily discontinued. We will permit catered food services and bar services once we can ensure compliance with local guidelines. Additionally, the use of drinking fountains will be suspended until further notice.

Why is The Lincoln Center proceeding with the 2020–21 performing arts season during the pandemic?

Although we realize uncertainties due to COVID-19 linger, we have decided to honor our commitment to present a diverse array of engaging, entertaining and artistic experiences to the community by moving forward with our 2020–21 performing arts season. We cannot say for certain what the future holds, however, we continue to remain cautiously optimistic. Rest assured, these shows will only go on if, and when, it is safe to do so. The Lincoln Center will take every precaution to ensure we operate in accordance with local, national and international guidelines. We guarantee that you will receive a full refund for any LC LIVE show that might be cancelled.

What will happen if I buy tickets and the performance gets cancelled?

We guarantee that you will receive a full refund for any LC LIVE show that might be cancelled. Click here to see a full list of 2020–21 LC Live shows. In addition, package purchasers can exchange from one 2020–21 LC LIVE show into another with no added fees with at least 24 hours’ notice. Single show purchasers can exchange from one 2020–21 LC LIVE show into another for a $5 fee. Any difference in pricing for new tickets is due at the time of exchange.

Will socially distanced seating be implemented in the Performance Hall for LC LIVE shows?

The Lincoln Center is making every effort to ensure we provide the same level of service to which our patrons are accustomed. If any LC LIVE show cannot proceed with the same level of service as The Lincoln Center has offered in the past, which includes seating all of our loyal series package purchasers and offering the community the same number of Big Deal seats and ADA designated seats, the performance will be cancelled.

I am a season package holder; can my season package seats be held if do not wish to renew my seats this season?

We understand that this is season different from others. For that reason, whether you choose to renew your season package this season or not, you will be given the repeated opportunity to renew the same seats and/or series package(s) that you held during the recently-ended 2019–20 season upon the announcement our 2021–22 season next year.

How can I reserve tickets or a season package if I do not have internet access?

You can call our Box Office at 970.221.6730 from 12 p.m.–6 p.m., Tuesday–Saturday and we’ll be happy to help you.

Will local presenters (like OpenStage Theatre, Fort Collins Symphony, The Larimer Chorale, etc.) have a season this year?

Each local presenter must make their own determination about whether or not they will be returning to present performances at The Lincoln Center. At this time, many of these local groups are trying to determine their best path forward. If, and when, these groups determine to present performances at The Lincoln Center, the induvial shows and/or season of shows will be displayed on LCtix.com.

I love The Lincoln Center and want to show my support. How can I help?

Our industry has been dramatically impacted by the pandemic. Your continued support means more now than ever before! Please consider showing your support with a ticket or package purchase. If you do not wish to purchase tickets, instead please consider donating to The Lincoln Center Support League. Your support is critical in ensuring that the performing arts, culture and creativity remain a vibrant part of our Northern Colorado community. You can donate by contacting our Box Office at 970.221.6730 from 12 p.m.–6 p.m., Tuesday–Saturday.

When I order tickets, what’s the Mobile Delivery option all about?

The Lincoln Center is equipped with 2D ticket scanning equipment. This means, when you order tickets and select the Mobile delivery option, your tickets can be validated directly from your phone — no more printing tickets or standing in line long Will Call lines. Also with Mobile Delivery, you can email specific tickets to other guests in your party, allowing them to gain entry to the show even when you aren’t able to meet-up beforehand. It’s all about convenience!

If you love having traditional tickets in hand, or want to use the Print@Home function, those options are still available. Mobile Delivery may not be available for all shows, including offsite events. Please call the Box Office at 970-221-6730 with any questions.

Do I need a ticket for my baby? He doesn't take up a seat.

The Lincoln Center policy requires a ticket in hand for every person entering our theatre. This includes babes in arms. Theatre capacity is important to track as it is limited, and we can only have one person in the theatre for each seat, even if the seat is not occupied by the infant. Some of the Center's productions offer complimentary tickets for infants, and others require a full-priced or discounted ticket. This policy is set by each promoter who uses our theatre. Please inquire with the Box Office at 970-221-6730 or check the show page on the website for specific info about your show.

I can't make it this weekend, can I exchange my tickets for another show?

Exchanges are limited to the same promoter of your current show tickets, and if available, cost $5 per order. Any exchanges must be completed at least 24 hours prior to the time on your current show tickets. Any cost difference is due at the time of the exchange, and any remaining amount as a result of the exchange is non-refundable. Please call the Box Office at 970.221.6730 to find out if your tickets are exchangeable.

Is The Lincoln Center accessible?

The Lincoln Center is committed to providing a wide range of accessibility features, and can accommodate most unique requests with advance notice. Call the Box Office at 970-221-6730 for additional information. An elevator is available to access upper seating from the 2nd floor lobby. Accessible seating is available in Row O of the Performance Hall, and Row D of the Magnolia Theatre. Additionally, there are no stairs to any of the seats in the Orchestra sections of the Performance Hall. Every exterior entrance is accessible. Parking spaces for those with handicap placards are located in the south lot, Mulberry Pool lot, as well as in several spaces. We also offer a T-Coil hearing loop in each of our performance & conference spaces, as well as assisted listening headsets for the Performance Hall, at coat check.

Where should I park?

Public Parking is available in The Lincoln Center lot at the corner of Mulberry and Meldrum, as well as the Mulberry Pool lot just west of The Lincoln Center. Please see our parking map for locations of parking in proximity to The Lincoln Center. Please note that signed lots east of The Lincoln Center that are posted as no parking are strongly enforced and those in violation will be towed.

Do you have a dress code?

The Lincoln Center welcomes all of your favorite outfits – from jeans to evening gowns and everything in between. We embrace the spirit of “Colorado Casual” and encourage our guests to dress comfortably, whether that means your holiday best, or your rock & roll vest.

Can I take photos during the show?

While we love seeing your selfies & group photos posted online, we ask that you limit your shots to areas outside of the performance spaces. The Lincoln Center requests that you turn off all mobile and electronic devices before a show begins. Photography and video recording is prohibited during all performances, unless a pre-show announcement is made from the stage indicating otherwise.


 


THANK YOU SPONSORS